Privacy Policy

This Privacy Policy describes how Alveon (“Alveon”, “we”, “us”, or “our”) collects, uses, and discloses personal information obtained from users (“you” or “your”) of our website:https://www.alveon.cloud (the “Website”). We are committed to protecting your privacy and handling your personal information with care. By accessing or using our Website, you agree to the terms and conditions outlined in this Privacy Policy.

We are dedicated to respecting and safeguarding the personal information of individuals who visit our website and our valued clients and users. Personal information refers to any data through which an individual can be identified or located, such as a person’s name, company, phone number, or email address. This Privacy Policy aims to provide clarity on how we collect and utilize the personal information you share with us. It also outlines your choices regarding the use, access, correction, and deletion of your personal information. By accessing or using the Alveon website, you signify your acceptance of the practices described in this Privacy Policy.

Please note that this Privacy Policy does not extend to third-party websites, products, or services, even if they are linked to our services. We recommend carefully reviewing the privacy practices of such third parties. By utilizing our Website and services, you grant your consent for the collection, usage, storage, sharing, and disclosure of your personal information by this Privacy Policy and any applicable updates. If you disagree with the data practices outlined herein, we advise refraining from using our website or services.

Information We Collect

We may collect the following types of personal information from you:

• Directly Provided Information: First name, last name, email address, phone number (optional), company name, and details of your inquiry submitted via our contact forms.
• Derived & Technical Data: Information that our servers automatically collect when you access our Website, such as your IP address, browser type, operating system, access dates and times, and the specific pages you view.
• Social Network Data: Information accessed if you connect with us on social platforms (e.g. LinkedIn or Twitter/X), which may include public profile details, handle, and company information.

Use of Personal Information

We may use the personal information we collect for the following purposes:

• To provide, operate, and maintain our Website, cloud engineering, and architecture services.
• To communicate with you and respond to your inquiries and support requests.
• To send you relevant information about our services, insights, and updates (subject to your consent).
• To personalize and improve your user experience on our Website.
• To analyze trends, monitor website performance, and gather statistical insights.
• To comply with legal obligations and enforce or protect our rights.

Third-Party Processing & Analytics

Form Processing: Contact form submissions on our Website are transmitted to and processed by Web3Forms, our third-party form provider, solely for delivery to our team. Their handling of your data is governed by their privacy policy. If you prefer not to use the contact form, you can email us directly at[email protected].

Website Analytics: We use PostHog as our analytics provider to understand visitor behavior—such as page views, duration, referral sources, and browser types—so we can continuously improve our site. PostHog acts as our data processor.

Consent Gating: Nothing is tracked until you explicitly consent. When you first visit our Website, a cookie banner asks for your permission. If you decline, no analytics scripts run and no tracking cookies are set. You may change or revoke your choice at any time via the "Cookie settings" link in the footer.

Legal Basis for Processing Personal Information

We rely on the following legal bases for processing personal information:

• Your Consent: Which you provide when you interact with our Website, submit form inquiries, or opt into analytics cookies.
• Contractual Necessity: Processing required to fulfill requests or perform services requested by you.
• Legal Obligations & Legitimate Interests: Compliance with applicable legal frameworks and safeguarding our business infrastructure and rights.

Sharing of Personal Information

We do not sell, rent, or trade your personal information. We may share your personal data with third parties in the following limited circumstances:

• Service Providers: Trusted third-party service providers (such as Web3Forms and PostHog) who assist us in operating our Website. These providers have access to your personal information solely to perform specific functions on our behalf.
• Compliance with Laws: When required by law or in response to valid legal requests, such as a court order, subpoena, or government investigation.
• Business Transfers: In the event of a merger, acquisition, re-organization, or sale of assets, your information may be transferred as part of the transaction.

International Transfers

We may transfer and process your personal information outside of your country of residence. By using our Website and providing your personal information, you consent to the transfer and storage of your information in global data centers where our hosting and cloud infrastructure providers operate.

Data Security

We employ appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no data transmission over the internet or storage system can be guaranteed as 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain personal correspondence and inquiry data only as long as necessary to fulfill the purposes for which it was collected, satisfy legal and accounting requirements, or until deletion is requested by you.

Your Rights

Subject to applicable laws (such as GDPR and CCPA), you may have the following rights regarding your personal information:

• The right to access and request a copy of the personal information we hold about you.
• The right to request rectification of any inaccurate or incomplete personal information.
• The right to request erasure (deletion) of your personal information, subject to certain legal exceptions.
• The right to restrict or object to the processing of your personal information.
• The right to withdraw your consent at any time where processing is based on consent.

To exercise any of these rights or make requests regarding your personal information, please contact us at[email protected].

Cookies and Similar Technologies (Cookie Policy)

At Alveon (“Alveon”, “we”, “us”, or “our”), we use cookies and local storage technologies on our Website to provide a seamless browsing experience, ensure secure operations, and analyze website usage.

What are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They contain information that helps recognize your device and preferences to improve your browsing experience.

Types of Cookies & Storage We Use

• Essential Cookies & Local Storage: These are necessary for the technical operation of our Website and user preference persistence (e.g., storing your cookie consent choice in localStorage under alveon-consent). Without these, core site preferences cannot function.
• Analytics & Performance Cookies: We use PostHog to analyze visitor traffic, page popularity, and engagement trends to improve user experience. These cookies are strictly optional and run only if you explicitly click "Accept" on our cookie banner. If you decline, no analytics scripts or cookies are loaded.
• No Advertising or Targeting Cookies: We do not deploy third-party advertising, retargeting, or cross-site tracking cookies. We do not sell or share browsing data with advertising networks.
• Social Media & External Links: Our site links to external social platforms (e.g. LinkedIn or Twitter/X). Interacting with third-party websites is subject to those platforms' respective privacy and cookie policies.

Managing Your Cookie Preferences

You have full control over your cookie choices:

• On-Site Consent Controls: You can change or revoke your choice at any time by clicking the Cookie settings link in the website footer.
• Browser Controls: Most web browsers allow you to block, delete, or manage cookies through their settings menu. Note that disabling essential cookies may impact certain site functionality.

For more information about cookies and managing preferences, you can visit:www.allaboutcookies.org orwww.youronlinechoices.eu.

Updates to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The revised policy will be effective upon posting on our Website with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Alveon
Email: [email protected]